Discover Our Commitment to Quality
Terms & Conditions
Explore the guidelines that ensure a seamless experience with Majoe Shea Beauty. Our terms outline the use of our website and products, reflecting our dedication to transparency and customer satisfaction.
General
Orders
Prices and Payment
Delivery
Understanding Our Terms
General Guidelines
Orders
Prices and Payment
All prices are listed in SEK and include VAT. We accept major credit cards, swish, klarna and PayPal. Payment must be completed before order processing.
Delivery
Right of Withdrawal
Placing Your Order
1
Select Your Products
2
Review Your Cart
3
Complete Your Purchase
Explore Our Pricing Options
Shea Essentials Plan
Perfect for Everyday Use- Includes 1 Shea Body Butter
- 1 Organic Soap Bar
- 1 Scented Candle
- Free Shipping on Orders Over 999 SEK
- Price: 999 SEK
Luxury Shea Collection
Indulge in Premium Care- Includes 2 Shea Body Butters
- 2 Organic Soap Bars
- 2 Scented Candles
- Complimentary Gift Wrapping
- Price: 2499 SEK
Delivery Information
Shipping Options and Costs
At Majoe Shea Beauty, we offer a variety of delivery options to suit your needs. Standard shipping is available for a flat rate of 49 sek, with an estimated delivery time of 5-7 business days. For those who need their products sooner, we offer expedited shipping for 99 sek, delivering within 2-3 business days. Orders over 999 sek qualify for free standard shipping. Please note that delivery times may vary based on location and external factors.
Common Questions About Our Products
Find answers to some of the most frequently asked questions about our natural skincare products and services.
What ingredients are used in your products?
Our products are crafted using high-quality, natural ingredients such as African raw shea butter, botanical oils, and eco-conscious components. We prioritize sustainability and purity in all our formulations.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier’s site.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.
Complaints and Returns
If you encounter any issues with our products, we encourage you to reach out to us promptly. Our customer service team is dedicated to resolving any concerns you may have. To file a complaint, please contact us via email or phone, providing your order details and a description of the issue. We strive to address all complaints within 5 business days.
For returns, please ensure that the product is unused and in its original packaging. Returns must be initiated within 14 days of receipt. Once we receive the returned item, a refund or exchange will be processed. Please note that return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Personal Data
Data Collection and Usage
At Shealife, we are committed to safeguarding your personal information. We collect data such as your name, contact details, and payment information to process orders and enhance your shopping experience. This data is stored securely and used solely for order fulfillment, customer service, and marketing communications, with your consent.
Data Protection
Security Measures
We implement robust security measures to protect your personal data against unauthorized access, alteration, or disclosure. Our website uses encryption technology to ensure the safe transmission of sensitive information. We comply with applicable privacy laws, including GDPR, to maintain the confidentiality and integrity of your data.
We do not share your personal information with third parties, except as necessary to fulfill your orders or comply with legal obligations. You have the right to access, modify, or request the deletion of your data at any time by contacting us.