Effortless Shipping & Delivery
Shipping & Delivery in Sweden
Our shipping and delivery service is designed to make receiving your SheaLife order simple and reliable. We offer free standard shipping within Sweden on orders over 999 SEK, with clear delivery times and shipping costs provided below.
Shipping and Delivery Options
Standard Shipping
Estimated delivery time: 2–7 working days after your order has been processed and dispatched. Free standard shipping within Sweden on orders of 999 SEK or more.
For orders below 999 SEK, standard shipping is 79 SEK.
Delivery times are estimates and may vary during public holidays, periods of high demand, or due to circumstances outside our reasonable control.
Processing time:
Orders are normally processed within 1–2 working days after your order has been received and payment has been successfully authorised.
Orders placed after 14:00 CET may begin processing on the next working day.
Orders are not normally processed or dispatched on weekends or Swedish public holidays.
During periods of high demand, product launches or public holidays, processing may take slightly longer. If there is a significant delay affecting your order, we will aim to notify you using the contact information provided with your order.
Delivery time:
Sweden: Approximately 2–7 working days after dispatch.
Shipping cost:
Standard shipping: 79 SEK
Express shipping: 104 SEK
Free standard shipping within Sweden on orders of 999 SEK or more.
International Shipping
International shipping is available to selected destinations, with delivery options, estimated times and costs shown at checkout.
Delivery times may vary depending on the destination, carrier and customs processing. Customs duties, import taxes or local charges may apply and are the recipient’s responsibility.
SheaLife is not responsible for delays caused by customs or local import procedures.
Once your order has been dispatched, you will receive a shipping or delivery confirmation by email.
Where tracking is available, the confirmation will include a tracking number, tracking link, or instructions that allow you to follow the progress of your delivery.
Please ensure that the email address and delivery information provided when placing your order are correct.
If you have not received your tracking information after your order has been dispatched, please contact our Customer Support team at support@shealife.com
support@shealife.com
Shipping Carriers
SheaLife works with selected delivery providers, which may include PostNord, Instabox, DHL, and UPS.
Delivery Issues
If your order is delayed, lost or damaged during delivery, please contact our Customer Support team as soon as possible so that we can assist you.
Email: support@shealife.com
Please include your name, order number, and details of the delivery issue. Photographs of the parcel and packaging may also be requested where the shipment has arrived damaged.
support@shealife.com
Uncollected Parcels
It is the customer’s responsibility to collect a parcel within the collection period specified by the delivery provider.
If a parcel is not collected and is returned to SheaLife, we reserve the right to deduct the actual return shipping costs and an administrative fee of 150 SEK from any amount to be refunded, where permitted by applicable law.
An uncollected parcel does not automatically constitute an exercise of the right of withdrawal. If you wish to cancel your purchase, please notify us in accordance with our Refund and Returns Policy.
Returns
If you wish to return an eligible product, please follow the return procedure outlined in our Refund and Returns Policy. As a consumer purchasing online, you generally have a 14-day right of withdrawal, subject to certain exceptions.